Content area
Full Text
Oliver Tookman is the owner of menswear independent Robert Goddard, which has three stores in Cambridgeshire.Oliver Tookman
Any premium retailer who is not aware and proactively focused on being truly outstanding is not only living in the past but also putting their present and future success in jeopardy.
When competing with 'in and out' shopping on the high street, it is the outstanding service and salesmanship of premier retailers that maintains and develops customer loyalty and makes shopping something to enjoy.
Quite simply, outstanding...