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Insurance is one of the prime target industries for the enterprise application integration market, which is forecast to grow rapidly.
The recently announced acquisition of enterprise application integration (EAI) provider CrossWorlds Software by IBM (Armonk, NY) may signify the beginning of the rapid adoption of EAI software by not only insurance and financial services companies, but all potential technology user clients.
"With the prominence of large mergers in insurance and with all companies trying to get a handle on customer information and CRM, the market for EAI software is accelerating rapidly," says Craig Kaster, vice president for business and product development, financial services sector, CrossWorlds Software (Burlingame, CA). "With a strong economy, and minus September 11, this would be an even stronger growth area. But even with those factors, EAI will be a large business opportunity," he says.
According to Framingham, MA-based research firm IDC, software supporting the unique business-process integration requirements of specific industries, such as CrossWorlds' products, represents the fastest growing sub-segment of e-business infrastructure software, with an...