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ICICI Bank, India’s largest private sector bank by consolidated assets, has launched India’s first voice-based international remittance service to enable non-resident Indians (NRIs) to send money to any bank in India.
With this new feature in the ICICI Bank’s Money2India app, an NRI customer using an Apple mobile phone or tablet can instantly initiate a remittance to his/her existing payees in India via a simple voice command to Apple’s virtual voice assistant, Siri.
The launch is expected to improve customers’ convenience significantly as it replaces a five-step process, which was previously required to initiate a remittance to India.
To use the service, the customer would need to speak out the ‘nickname’ of the registered payee and the amount to be sent using Siri. The process can be initiated by...