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LISA M. DIETZ
President
Erdie Industries Inc.
Lisa M. Dietz started at Erdie Industries in Lorain as an office temp. Today, she's in her first year as the company's president.
The 30-employee family business has specialized in mailing and shipping tubes for more than a quarter of a century. It also manufactures a variety of other paper tubes and cores and offers Twist-N-Pull end caps for shipping tubes.
As with most industries, Erdie felt the impact of the recession - the firm saw a 25% drop in sales as well as staff and other cuts - but the company is now looking ahead and considering the possibility of adding new products.
"We're trying to listen to our customers," Ms. Dietz said.
Ms. Dietz recently answered questions regarding her new role and her place in the industry, as well as its future prospects.
Q: What has most surprised you about serving as company president?
A: There really aren't a lot of surprises ... just a lot more responsibility. More balls to juggle so to speak. Maybe one area that has been a bit of a challenge is there are more people to manage and...