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As CIO of JPMorgan Fleming Asset Management, the investment management arm of J.P. Morgan Chase & Co., James Mazarakis is in charge of a vast global empire that has roughly $608 billion in assets under management. But despite the fact that he now has the unenviable task of simultaneously managing multiple technology initiatives and IT integration projects, Mazarakis always manages to find a minute or two to chat with Ramon De Oliveira-Cezar-JPMorgan Fleming's chief executive officer.
"He's a very strong proponent of technology, and he's very, very hands on in our business," says Mazarakis. "He's very aware of our key projects, so if you see him in the hallway, he will undoubtedly ask about something that is under way that you're working on .... Moreover, he is actually one of our best users, because, in addition to being CEO of the division, he is also a [customer] of our product."
Indeed, De Oliveira-Cezar would not be hesitant to voice his opinion if he found something amiss in, for example, one of JP Morgan Fleming's technology billing statements. But Mazarakis says that-thanks in part to the fact that they maintain an open...