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Abstract
Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM OnDemand is now available for purchase. For more information, visit www.crmondemand.com.
The Siebel hosted solution replaces manual sales and marketing processes such as spreadsheets and contact management software. With Siebel CRM OnDemand, Luxe now has a central repository for maintaining customer and hotel information and managing contacts and opportunities. As a result, sales representatives who call on travel agencies and corporations will have greater access to information on member hotels. Additionally, they will be able to leverage automated tools that enhance sales effectiveness, and help drive sales revenues, for both Luxe Worldwide and its individual portfolio hotels. The IBM-hosted Siebel solution will also benefit business development managers who work with prospective members to better manage those opportunities and increase the number of member hotels in the Luxe Worldwide portfolio.