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Netscape Communications (Mountain View, Calif.; www.netscape. com), developer of the Netscape Navigator Web browser, and on-line community GeoCities (Santa Monica, Calif.; www.geocities.com) have implemented customer interaction systems from Aptex Software (San Diego, Calif.; www.aptex.com), a provider of neural network-based personalized customer interaction software, to help them better serve their customers.
Netscape has installed Aptex's SelectResponse, an on-line customer support solution, to...