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TELECOMWORLDWIRE-August 28, 2019-NICE inContact CXone expands FedRAMP leadership
(C)1994-2019 M2 COMMUNICATIONS http://www.m2.com
NICE inContact, a NICE (Nasdaq: NICE) business, has announced that NICE inContact CXone has expanded its Federal Risk and Authorization Management Program (FedRAMP) Authorization to Operate (ATO) leadership with the addition of CXone Workforce Optimization, to improve citizen and agent experiences,...