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Few organizations are feeling more pressure this weekend than the NFL’s Los Angeles Rams and Cincinnati Bengals. But take-out food providers like Papa Johns International will also be under some serious Super Bowl stress.
The take-out pizza maker, which operates 3,300 restaurants in North America, will no doubt see a significant spike in orders during the most watched sporting event in the US this Sunday night.
It’s will be a stressful task but Papa Johns’ IT executives are confident about the company’s anticipated performance based on IT work undertaken to deal with heightened demand for food delivery during the pandemic — in particular, Papa Johns’ Google Cloud Platform infrastructure stack and a unique cloud analytics tool called Splunk that is highly effective in preventing fumbles.
“Super Bowl is going to be a bigger day than an ordinary Friday but not orders of magnitude bigger,” says Justin Falciola, Papa John International’s senior vice president and chief insights and technology officer. “Every hour, we watch these little changes and anomalies in the system. We watch this stuff because it’s millions of dollars. We watch it like a hawk.”
For Papa Johns, Splunk performs two roles. It is used as part of the company’s security operations and for “observability” to help Falciola and his team monitor the abundance of unstructured data flooding into the company’s...