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VENDOR UNVEILS SOFTWARE UPGRADE THAT LETS COMPANIES GIVE PERSONALIZED SERVICE TO CUSTOMERS
Pivotal Corp. last week unveiled a new version of its flagship application suite, which now incorporates technologies from two other customer-relationship management vendors.
The Pivotal eRelationship 2000 suite includes improvements to individual applications. Highlights include Pivotal ePower 2000, a central application platform that features eIntelligence, customer-analysis technology licensed from Epiphany Inc., and Interaction...