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By Tracey B. Weiss, Franklin Hartle (The Hay Group), St. Lucie Press, Boca Raton, Fla., 1997, 227 pages, $39.95.

Those who are caught up in a "reengineering frenzy" often lose sight of a fundamental fact: Organizational performance is the aggregate of individual performance, according to the authors. They believe that performance management is one of the most effective ways to assure "quick, effective, and lasting change." The reengineered version of performance management seeks to...