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CARRIERS, HOSTING AND NETWORKING SERVICES
ASPs take the wraps off new service offerings
Setting their sights on bigger prizes, two ASPs unveiled plans to take on enterprise clients with new CRM offerings. UpShot last month released UpShot XE, a new enterprise version of its Web-based CRM platform, and introduced a feature set that integrates marketing and sales-force automation.
Salesforce.com, meanwhile, unveiled the availability of an enterprise service and detailed plans for two other service offerings.
Targeted at companies and departments with more than $1 billion in revenue, UpShot XE integrates with legacy applications such as ERP and financials through XML APIs and Microsoft's .Net architecture, said Keith Raffel, chairman and founder of UpShot, based here.
The enterprise version combines fast deployment and low cost with features such as a workflow engine, the ability to create customized views and UpShot's Offline Express, which lets users work without being connected to the Internet.
"Even in large companies, no one...