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NEW HARTFORD - Smart Business Solutions is a young New Hartford-based firm that aims to help its clients develop the strategies necessary to obtain and grow "optimal" profits, according to the home page of its website.
Company President Michelle Tuttle, who has more than 19 years of corporate-management experience, is the sole owner of Smart Business Solutions.
The firm's offerings include a review to client sure a client complies with certain federal rules regarding identity theft, is protected against cyber crime, and complies with rules regarding financial records.
When she launched the company in early 2008, Tuttle conducted identity-theft seminars and discussions with clients and individuals because that was part of her background.
"That ... grew into, on its own, this whole other revenue stream for the business," she says.
Her interest in the compliance area began in a previous job, she says.
Prior to starting Smart Business Solutions, Tuttle served in a marketing role for Rome-based AmeriCU Credit Union.
The credit union's product-manager position was "dissolved one day," Tuttle says, and at the same time, AmeriCU had been promoting a series on identity theft that it promised to different businesses.
The series became Tuttle's responsibility and she had less than a day to prepare for her first presentation, she recalls.
"That's when I became very passionate about the compliance side,"...