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Support and administative staff are among the unsung heroes of higher education recognised in the New Year's honours list.
Among them is David McInally (pictured), the University of the West of Scotland's recently retired services supervisor, who was awarded an MBE for services to higher education.
Mr McInally, 66, joined the university staff 16 years ago as a car park attendant after working as a factory supervisor.
During his time at the University of...