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The Strategy-Focused Organization
Robert Kaplan and David Norton Harvard Business School Press, L21.99
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Is this book from the inventors of the balanced scorecard another approach to performance management? Well, yes.
Robert Kaplan and David Norton's readable, if complex, book, is a clear examination of how strategy-focused organisations can succeed in the "new environment".
The Strategy-Focused Organization takes a close look at companies that have followed the balanced scorecard approach of managing the business by measuring processes....