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Shopping for order management software (OMS) is never fun, but at least we've done much of the legwork for you with our annual roundup. We have four new systems in this year's review, along with updates on the systems we reviewed last year.
Actually, "new" may be a misnomer. Two of the four newly reviewed solutions are actually new Java variations of existing applications: CWSerenade (the Java version of CWDirect from Datavantage/CommercialWare) and Escalate Retail Multi-Channel Commerce (the Java version of Escalate's Ecometry Commerce Suite). The third is SigmaCommerce from Sigma-Micro, which incorporates much of what had been the Quark Commerce Suite. The fourth, Comprehensive Commerce Suite from Abison, is a brand-new Windows-based system with an integrated e-commerce platform.
A fifth new system, Opentaps' Open Source ERP + CRM, was excluded from the roundup because, As the name indicates, it is open-source software that you can download for free and configure yourself to run on a PostgreSQL, MySQL, Oracle, or MS SQL Server - provided you have the software development skills available, of course. The Opentaps user community provides support to itself (see www.opentaps.org).
Note: The functional grades and ranks in the accompanying chart are based on the vendors' own input, giving you a chance to see where they believe their strengths lie.
Ernie Schell is director of Ventnor, NJ-based consultancy Marketing Systems Analysis.
OMS DIRECTORY
ASSISTCOMMERCE SUITE
www.assistcornerstone.com
Introduced: 1990 Version: 9 Company: Assist Cornerstone, founded 1988; parent company is Ameritege Contact: sales at 800-732-0136, [email protected] Operating system: IBM OS/i5 Database: DB2 Open database connectivity: any ODBC database E-commerce database: PostGreSQL preferred, MYSQL, Oracle E-commerce platform integrated with: Websphere Manifesting system: Varsity (all carriers) Credit-card processors supported: Chase Paymentech, First Data, Linkpoint Datawire, Verisign, Visanet Sales-tax system supported: Vertex Other modules: general ledger, accounts payable, accounts receivable, CRM
AVEXXIS
www.avexxis.com
Introduced: 1995 Version: 7.25 Company: Avexxis Corp., founded 1998 Contact: Frank Hanshaw, 860-676-9006 x804, [email protected] Operating systems: Windows, Unix, Linux Database: Universe Open database connectivity: SLQServer E-commerce platforms integrated with: Infopia, Yahoo!, custom Manifesting systems: Aristo, Clippership, UPS Credit-card processors supported: Chase Paymentech, Global Nova Sales-tax systems supported: Taxware, internal Accounting packages integrated with: Great Plains, Macola, Solomon Other modules: accounting Updates: a new GUI front end; Web services to interface to a...