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Centrepoint Technologies' release of new firmware for its TalkSwitch 48-NLS brings nine new features to an already feature-rich PBX. And there's better news: It's available for free.
That's unheard of in the PBX world, where even small add-on features usually carry steep price tags. In fact, the entire TalkSwitch unit costs less than many PBX add-ons, so it can be placed behind a legacy PBX to add numerous new features to the entrenched PBX for much less than the cost of an equivalent set of upgrades.
Version 2.39 of the TalkSwitch firmware adds voice-mail boxes that don't need to be tied to an extension, which is handy for contract workers and other staff that don't have a physical extension in the company's office. Calls also can now be queued into ring groups to locate at least one person in a department.
In addition, the new firmware adds support for telephone company transfer-and-clear services, which frees up a line when a remote extension is used. Message recording time also has been increased to four minutes.
Although the TalkSwitch is targeted at small to midsize businesses, the product-even without the firmware upgrade-has sophisticated features that rival many large-scale private phone systems....