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As companies come out of the recession, they increasingly ask what they can do with their supply chains to increase revenue, improve profitability and further differentiate from competitors. To answer those questions, supply chain professionals from Infosys Technologies, Oracle Corp., and Peerless Media Research will next week explore these challenges during a webcast entitled "Achieving Supply Chain Excellence in the High Technology Industry"-a topic relevant to telecom operators under pressure to increase product sophistication and complexity, while simultaneously having improve fulfillment efficiencies, and customer and supplier collaboration.
"Today, there is a need for connecting all functions, end-to-end, in a supply chain reference model that runs along business functions," said Gopi Krishnan, head of supply chain management, Infosys. The company is one of India's largest IT and software companies, well known for its systems integration work within large telcos like BT.
"In today's market, you cannot afford to be detached from any part of the supply chain. You cannot afford the revenue loss of canceled orders all because you didn't notice inventory levels were dropping, or because you did not adequately monitor back orders," said Krishnan.
What's needed is visibility of the entire supply chain, and tools that identify and then broadcast early warnings and alerts. Dynamic, intuitive dashboards should help key people see problems ahead of time and help them to act...