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Tenrox Timesheet is a browser-based system for tracking and billing time and expenses. The system is hosted on a business' file server or on Tenrox's servers through a hosting arrangement, making it accessible using Internet Explorer to employees on the server network. It can also be set up to provide access from remote settings. Timesheet's capabilities include project accounting and costing, invoicing, workforce management and reporting. As well, Tenrox offers optional modules for Professional Services Automation and Portfolio and Project Management. The system is geared toward larger organizations with hundreds of time-based employees, with an XML base that aids in regulatory compliance. Timesheet costs $100 per user per module, with discounts available for large deployments.
Sakson & Taylor (www. sakson.com) is a content design and development consulting firm that provides global and scalable content solutions focused on creating competitive advantage for its customers. Its headquarters are in Seattle, Washington, but the firm also has offices in Boise; Fort Collins, Colorado; and Portland, Oregon. The whole organization consists of about 200 users.
Lisa Randall is the firm's Project Manager/System Administrator/Project Coordinator with the Tenrox initiative, and she says they considered the following things before selecting the program: "We looked at the product's functionality overall based on our business needs, cost, and how user friendly the tool was to use as well as manipulate from a data standpoint, as we like to do a lot of slicing and dicing from a utilization/revenue standpoint." She also says they were impressed with the level of technical support and service they would be receiving because her firm has a lot of complex situations, which was also an important element.
Sakson & Taylor is currently in phase four of implementation with two more phases to go, but Randall says: "There is not one area that we utilize more than another, as we really depend on this system to keep our organization running. This system has more structure than what we have had in...