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2017 CEO Institute attendees share key takeaways.
When Brice Yocum first took the helm of $222 million Tucoemas Federal Credit Union (tucoemas. org), Visalia, Calif., in May 2016, he had a sticky note on his desk that listed the five functions of a CEO. One of them was making good decisions.
So maybe it's not entirely surprising that one of Yocum's key takeaways from CEO Institute II: Organizational Effectiveness (cues.org/ceoinstituteII) is about the value in making decision-making a process.
For example, "the decision to hire someone is usually made within three to five seconds," inside the hiring manager's regular frame of reference and experience.
But Jay Russo, Ph.D., taught Yocum and his classmates about slowing down, becoming aware of biases and thinking through frames they might not usually consider. Russo is the S. C. Johnson family professor of management and a professor of marketing at Cornell University's Johnson Graduate School of Management, where CEO Institute II is held.
"I felt like that was really important," explains Yocum, the recipient of this year's CEO Institute scholarship. (Get a 2018 application form later this month at cues. org/ceoinstituteI, under "Scholarship.") "It was giving us a functional methodology."
Each participant in CUES' CEO Institute finds specific learnings that resonate, says Steve Webb, CCE, president/CEO of $753 million Neighbors Federal Credit Union (neighborsfcu.org), Baton Rouge, La. This spring Webb completed CEO Institute III: Strategic Leadership Development (cues.org/ ceoinstituteIII) and earned his Certified Chief Executive designation, which recognizes graduates of all three segments who complete both between-segments projects.
"The overall learning is to never take lightly your role as...