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A software battle that started in Jacksonville and now reaches half way around the world is being waged in the computer network industry.
Small Jacksonville-based UltraAccess Networks Inc., with just four employees, has been pitted against software big guns such as Symantec Corp., maker of one of the world's most popular programs to detect and remove computer viruses.
Anti-virus developers and retailers have labeled UltraAccess' software as a hacker's tool - an unfair accusation, said Judd Spence, chief executive officer of UltraAccess.
The program - NetBus Pro - allows users to gain control of a computer network from a remote location.
Legitimate users can diagnose and repair problems and monitor network use. But computer hackers can use the program to destroy files, alter records and...