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Urban Active, Lexington, KY, not only faces multiple lawsuits, but the Better Business Bureau assigned it an "F" rating due to allegations of unfair and deceptive business practices.
A class-action lawsuit was filed in Cuyahoga County (OH) Common Pleas Court by James DeRoche and David Krause of Seaman Garson LLC, a law firm based in Cleveland. The lawsuit, Robbins v. Global Fitness Holdings LLC d.b.a Urban Active Fitness, claims that Urban Active violates consumer protection laws and its own contracts. In short, the lawsuit claims that Urban Active says members are allowed to cancel their contracts, but when the members attempt to do so, Urban Active refuses cancellation and continues to charge them membership fees.
The class-action lawsuit was filed on behalf of Ohio resident Phillip Robbins in mid-April, around the time of another lawsuit filed in the United States District Court, Southern District of Ohio, Eastern Division, Columbus, OH. That lawsuit, filed on behalf of Ohio residents Edward Lundberg and Terry Troutman against Global Fitness Holdings, claims Urban Active breached its contract and violated the Ohio Consumer Sales Practices Act.
Lundberg claims that when he attempted to...