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Verint Systems Inc. has received a Market Winner distinction in the speech analytics category from Speech Technology magazine. The publication's Market Leader awards program selects winners based on the following criteria: affordability, customer satisfaction, ease of use, accuracy, depth of functionality and company direction.
Verint made its debut this year in the lead position, in recognition of its Impact 360 Speech Analytics solution. According Paul Stockford, chief analyst, Saddletree Research, and a judge on the awards panel, Verints solution is highly accurate and extremely easy to use and administer, and the ROI has been proven and well-documented over the past several yearsVerint is highly regarded in the...