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If you've considered outsourcing your ebusiness monitoring, you've probably been perplexed by the dearth of report formats offered and the question of how each user will access those reports. Perhaps you'd like your report in PDF format or even Word or Excel. Or maybe your site is wireless-enabled and you want to know what types of devices and services your customers are using to access your site. Perhaps you'd even like to view load-balanced server statistics. Most tracking e-services don't provide that information-at least not readily. But I've found one that does.
WebTrends Live from WebTrends Corp. comes in two editions: Enterprise and eCommerce. Each offers trending information in several formats from a plethora of sources. The eCommerce edition includes all the features of the Enterprise version plus revenue tracking, campaign management and sale-cycle tracking.
Both editions offer access control and custom graphing of collected statistics via Software FX's Chart FX IE plug-in, which is downloaded and installed automatically the first time you use it. Thus, WebTrends Live provides detailed statistics on the visitors to your Web site. From standard demographic information to specific details such as the screen resolution, Java support and JavaScript versions your customers use, WebTrends Live offers the information necessary to provide the most robust, efficient Web site.
For example, if you're supporting a wireless-enabled site-WAP (Wireless Application Protocol) or Palm-statistics regarding the device and service used by customers to access your site are available. Screen lines, resolution, WML-- Script (Wireless Markup Language Script) support and markup language version information provided for WAP users can give you a better understanding of what your wireless customers are...