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Fastener distributors need precise control of imprecise transactions
Fastener distributors have a problem when it comes to inventory control: How to keep track of the millions of fasteners in a variety of sizes, and how to comply with federal regulations while filling customized orders and maintaining high levels of service. It's a monumental task and, more often than not, computer software is the tool that helps get the job done efficiently and effectively. To keep the processes moving smoothly, fastener distribution software must maintain precise tracking and control of multiple transactions, many of which are imprecise, due to the nature of the business.
According to Jerry Whitton, Faspac sales manager for Western Pacific Data Systems in San Diego, CA, the fundamental problem for vendors who develop software for fastener distributors is that those distributors deal with a generic products from a variety of sources. This situation presents additional problems because generic commodities often cost more to ship than the actual product is worth. "Many times there are substitutes, and secondary operations or 'reworks' to consider," says Whitton. "Lot control and traceability requirements are getting more stringent all the time, especially since the passing of "The Fastener Quality Act."
"The new Fastener Quality Act mandates tracking on lots of certain types of fasteners, especially Grades 5 and 8," says Don Kolker, president of Integrated Systems Technology in Dallas, TX. "This requires distributors to track a lot back to the manufacturer or master distributor where it was purchased. Distributors must also be able to track a given lot to all buyers who bought items from withing that particular lot. This type of "lot tracking" has always been a requirement for distributors who sell to the aircraft and aerospace industries."
For a fastener distributor, a last-minute substitution for a busy customer can often mean the difference between winning or losing a sale. "Due to the nature of their product, substitutions are commonplace," says Kolker. "It may be possible for a distributor to substitute a fastener with a longer length or different plating, or, sometimes even a different grade. In order to prevent lost sales, it's vital for the distributor to know which items can be substituted and exactly what the viable alternatives are."
"The fastener business...