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VANQUISH RECRUITMENT WAS HAVING 'ISSUES'WITH ITS CLOUD-BASED PROVIDER BUT DIDNT KNOW WHO TO TURN TO WORKPLACELIVE GAVE THEM A SIMPLE IT SOLUTION
THE CHALLENGE
Established in 2009, sales recruitment consultancy Vanquish Recruitment places graduates and experienced sales professionals into the recruitment sector, and specialises in finding trainee and experienced sales professionals for companies within the business intelligence, conferencing £2 events, finance and media sectors.
Director and co-founder Greg Ashmore told Recruiter that when he and fellow director David Stephens set up the business four years ago, neither of them had any IT or "techy" experience. "We wanted to make it [the IT side of the business] as simple as possible so we wouldn't have any IT worries," he said. A hosted desktop set-up seemed the obvious solution. Ashmore found an IT company that did just that, and signed up.
However, as Vanquish grew and took on new staff, the service the company was providing was not living up to expectations. Ashmore said there were "issues" with customer service support, as well as connection speed, which was slowing up business. It was "turning into a bit of a nightmare? Ashmore said. In particular, email searches were painfully slow - not good if you're a recruiter relying on...